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PRIVACY POLICY

This site is owned and operated by the Chapter Group.Your privacy on the Internet is of the utmost importance to us.We want to make your experience online satisfying and safe. This statement discloses the privacy practices for the chaptergroup.com web site and informs you about:

1. what personally identifiable information is collected;
2. what organization is collecting the information;
3. how the information is used and disclosed to third parties;
4. what choices are available to you regarding collection, use and distribution of the information;
5. how to correct, update or delete personally identifiable information;
6. what kind of security procedures are in place to protect the loss, misuse or alteration of information under the company's control.

"Personally identifiable information" is information that would allow someone to identify or contact you, including, for example, your full name, address, telephone number or email address. Questions regarding this Privacy Policy should be directed to customer service by email at CS@chaptergroup.com.

This Privacy Policy is incorporated into and subject to the terms of our Terms of Use and you agree to be bound by its terms and conditions.This policy only addresses our activities from our servers.Other sites (including those that we link to and third party sites or services which we co-brand, such as email) may have their own policies, which we do not control, and thus are not addressed by this policy.

1. What Personally Identifiable Information Is Collected.

   You provide certain personal information to us when you: (a) register for the chpatergroup.com web site, (b) place orders through our web site, (c) register for email services, and (d) send email messages, submit forms or send other information to us. We may collect personal information from you at other points on our site that state that personal information is being collected.In the event of a complaint, we may also receive personally identifiable information about you from other parties in our network or from other users or third parties who may communicate information to us about you in relation to that complaint.

2. What Organization Is Collecting the Information.

   Chapter Group owns and operates the chaptergroup.com web site and is the company that collects personal information on our site. Our mailing address is 6303 Owensmouth Ave 10th Floor, Woodland Hills CA 91367; our telephone number is 866-595-6915, and our customer service email address is CS@chaptergroup.com. Our servers automatically collect information about which sites users visit and which pages are viewed within the chaptergroup.com web site, but in these instances, we do not obtain personally identifiable information about you.We use a feature of your browser called a "cookie" to assign a User ID that automatically identifies your computer when you visit the site.Cookies are small pieces of information stored on your hard drive, not on our site.Cookies make your internet experience quicker and more convenient.You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly if you do so.

3. How the Information Is Used and Disclosed to Third Parties.

   As a general practice, we do not provide your personally identifiable information to third parties. So, for example, we do not sell your email address or your name and personal demographic information to mass marketers. However, on particular pages where we ask for your personally identifiable information, we may explicitly tell you that the data we are collecting on that page will be shared with third parties, in which case those disclosures shall override anything to the contrary in this policy.

   Please be advised, however, that some of your personally identifiable information will become public record upon the filing of certain documents with state agencies. For example, the corporate name, business address and the name of the registered agent become public information upon the filing of articles of incorporation or certificate of formation. Our privacy policy does not cover actions by these governmental entities.

   In some cases, we use your personally identifiable information to provide information to you, such as to send newsletters and promotional materials from some of our partners and affiliates that target offers to you, or to personalize the site in accordance with your requests. You may always opt out of receiving future e-mails.

   In some situations, we share your personally identifiable information with third parties who provide services to our site in order to enhance the functionality available to you on our web site, and to provide you with new products and services.

   Anytime you voluntarily disclose personally identifiable information, that information may be used by third parties. In these cases, your choice to disclose personally identifiable information is voluntary.We use your information on an aggregated basis to operate and enhance our site. We also use this data, both aggregated and personally identifiable, to enhance your on-site experience by displaying content and messages that we believe will be of interest to you.

4. Controlling the Collection, Use and Distribution of Your Information.

   You can control the content of your personal information by following the instructions stated below in section 5.Please note that if you provide any information on your own or directly to parties who provide service to our web site or whom you might otherwise encounter or learn of through our web site, different rules may apply to their use or disclosure of the personal information you disclose to them.We encourage you to investigate and ask questions before disclosing information to these third parties.

5. Correcting, Updating and Deleting Personal Information.

   You can access and update your personal information by going to the Members Page (avaliable after a succesfull login) and following the instructions on that page. You can delete certain personal information you supplied us by going to your Member Page (after a succesfull login).If you delete such information, it cannot be used by us or disclosed to third parties in the future.Even if you delete or change some personal information in our registration database, it may still be stored on other databa (including those kept for archival purposes).

6. Our Security Procedures.

   We have established and maintain reasonable security procedures to protect the confidentiality, security and integrity of your personally identifiable information.You should keep in mind, however, that no Internet transmission is ever 100% secure or error-free.

   Although your privacy is very important to us, due to the existing legal regulatory and security environment, we cannot fully ensure that your private communications and other personally identifiable information will never be disclosed to third parties.For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications.Additionally, in the unlikely event we need to investigate or resolve possible problems or inquiries, we can (and you authorize us to) disclose any information about you to private entities, law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate.

   We hope this policy clarifies our policies and procedures regarding your personal information.We may amend this policy at any time by sending the amended policy to any email address you provide to us, or by posting the amended version on our home page.